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F.A.Q.
/ Help
A
simple device to hold all your vital information in
case of an emergency. More information about the product can be found
on our Home
page.
Yes! But
you will have to turn User Account Control off from Control Panel, as
it prevents one of the components from running. Once that's done,
EMERGENTag runs even faster under Vista and Windows 7 than it does
under Windows XP. EMERGENTag was designed with the evolution of Windows
in mind.
In Vista or Windows 7, UAC (User Account Control) must be turned off
the following way, even if you are already an Administrator:
Start
(Windows Orb) |
Control Panel | User Accounts, then select Turn User Account Control on
or off, and un-check the box on the next screen, and click OK.
You will have to reboot your computer for the change to take effect.
Once your computer reboots, please plug your EMERGENTag back in, and it
will work.
No!
The EMERGENTag runs entirely off the USB drive and
does not require access to the internet to function at any time.
No!
There are no subscriptions required for EMERGENTag.
There are also no monthly or yearly fees. The only purchase you will
need to make is the one-time purchase of the product. And, of course,
one for everyone in your family.
EMERGENTag
is not compatible with Mac computers, and for one very
important reason - hospitals in the United States do not use Mac
computers in their emergency rooms or other clinical areas. So, in
order to accomodate the systems in ambulances and hospitals, our
product is Windows compatible only.
Our Mac-user customers load their information into the EMERGENTag using
the PC of a friend or family member, and only have to access a PC again
if their information (e.g., medication list) changes.
No!
The application is completely self-contained. Simply
plug EMERGENTag into any computer running Windows.
No!
Your information NEVER resides on any computer. It is
completely self-contained on your EMERGENTag and nowhere else.
One of the reasons we developed EMERGENTag the way we did is because
many people don't want their health information sitting on a computer
somewhere that can be hacked into.
With EMERGENTag, you never have to worry about someone stealing or
changing your vital information. It is completely safe.
Absolutely
not. Simply log in with the username and password you created when you
entered your data the first time, and you will be able to add, change,
or delete any of the information stored.
EMERGENTag
comes with a one-year standard limited warranty against all
product defects. If you have a problem with an EMERGENTag (there have
been none reported), please call the Help Desk, or email us so we can
authorize a return/exchange.
EMERGENTags
are created on certified virus-free computers.
Have
a question
you don't see answered in our FAQ? Contact
Us and we will be
happy to answer your question!
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What
is EMERGENTag?